This policy applies to orders placed by approved Titan Drive trade and reseller accounts.
We ship throughout New Zealand, including rural addresses. We can also organise international shipping if required.
In-stock items are usually dispatched within 1–4 business days of your order being confirmed. Items shown as on order or due on an upcoming shipment are dispatched as soon as they arrive. We'll let you know the expected date.
Large or bulky items such as bull bars, canopies and complete suspension kits may be sent by oversize freight, which can take longer than courier delivery.
Shipping is calculated at checkout based on the items, weight and delivery address. Rural delivery surcharges apply where the courier charges them. For large freight orders we may contact you with a freight quote before dispatch.
Once your order is dispatched you'll get an email with tracking details.
Please check your delivery when it arrives. If anything is damaged, missing or incorrect, contact us within 48 hours of delivery with photos of the packaging and the item. Note any visible damage on the courier's delivery record where possible.
Orders can be collected from our Christchurch warehouse by arrangement. Please contact us before coming in.
Questions about an order? Contact us.
