Our products are covered against defects in materials and workmanship. To make a claim, fill in the form below.
Warranty periods
-
Ironclad IXS and IXR shocks and coilovers: 12 months from the date of purchase
-
Other products: as stated by the manufacturer on the product listing or packaging
What's not covered
- Normal wear and tear
- Damage caused by incorrect fitting, accidents, misuse, overloading, competition use, abuse or modifications to products
- Products used outside the vehicle application or load rating they were sold for
- Labour, towing, travel or other costs of removing and refitting the product, unless we've agreed to them in writing
- Cosmetic marks that don't affect performance
It is the purchaser's responsibility to make sure all products and their installation meet current LVV requirements where they apply.
What happens next
- Submit the form below and email us photos or video of the fault.
- We'll review your claim and may ask for the product to be returned for inspection by us or the manufacturer. Please don't send products back until we've asked you to.
- If the claim is approved, we'll repair or replace the product, or issue a credit.
Nothing in this policy limits your rights under the Consumer Guarantees Act 1993 where it applies.
